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CUSTOMER SERVICE.

CUSTOMER SERVICE.

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1 BERRY, LEONARD L.; PARASURAMAN, A. Marketing Services: Competing Through Quality.
The Free Press, New York: 1991. 002903079X / 9780029030790 h Hardcover with dustjacket. Very good condition. 

Price: 17.81 USD
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2 BRANDI, JOANNA. Winning At Customer Retention Ways: 101 Ways To Keep 'em Happy, Keep 'em Loyal, & Keep 'em Coming Back!
Lakewood Publications. Minneapolis: 1995. 0943210410 / 9780943210414 s Softcover. Very good condition. 
Focuses on the role of relationships in today's business world-not only with customers, but with employees, suppliers, the environment, and yourself, as well. 
Price: 118.75 USD
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3 DAVIDOW, WILLIAM H.; UTTAL, BRO. Total Customer Service: The Ultimate Weapon.
HarperPerennial, New York: 1989. 0060920092 / 9780060920098 s Softcover. Good condition. 

Price: 1.90 USD
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4 DESATNICK, ROBERT L. Keep The Customer!: Managing Your Employees To Achieve Maximum Customer Service.
Houghton Mifflin Company, Boston: 1990. 0395538092 / 9780395538098 s Softcover. Very good condition. 

Price: 5.46 USD
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5 LASH, LINDA M. The Complete Guide To Customer Service.
John Wiley & Sons, Inc., New York: 1989. 0471624284 / 9780471624288 h Hardcover with dustjacket. Good condition. 

Price: 19.00 USD
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6 LASH, LINDA M. The Complete Guide To Customer Service.
John Wiley & Sons, Inc., New York: 1989. 0471624284 / 9780471624288 h Hardcover with dustjacket. Very good condition. 

Price: 19.00 USD
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