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Author Name    BERRY, LEONARD L.; PARASURAMAN, A.

Title   Marketing Services: Competing Through Quality.

Binding   h

Book Condition   Hardcover with dustjacket. Very good condition.

Publisher    The Free Press, New York: 1991.

ISBN Number    002903079X / 9780029030790

Seller ID   61104X1

(Key Words: Customer Service, Marketing, A. Parasuraman, Leonard L. Berry).

Price = 17.81 USD



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