Title Winning At Customer Retention Ways: 101 Ways To Keep 'em Happy, Keep 'em Loyal, & Keep 'em Coming Back!
Book Condition Softcover. Very good condition.
Publisher Lakewood Publications. Minneapolis: 1995.
0943210410 / 9780943210414
Seller ID 61122X1
Focuses on the role of relationships in today's business world-not only with customers, but with employees, suppliers, the environment, and yourself, as well.
(Key Words: Customer Service, Joanna Brandi).